Contact us

Get in Touch with Bagistry Vault

We are committed to providing exceptional customer service and support. Whether you have questions about a product, an order, shipping, returns, or general inquiries, our team is here to assist you.

Customer Support

Email Support: 24/7

Email: support@bagistryvault.com

Phone: +44 7882 759698

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
Sunday & Public Holidays: Closed

Business Address

Bagistry Vault

Office 51, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE

United Kingdom

Order Support

If you are contacting us regarding an order, please include:

Your Order Number
Full Name
Email Address used for purchase
Details of your inquiry

Providing this information will help us assist you more efficiently.

Product Inquiries

We are happy to answer questions regarding:

Product condition
Product measurements
Product availability
Included accessories
Shipping information
Return eligibility

Our goal is to provide clear and accurate information so that customers can shop with confidence.

Returns & Refunds

For information regarding returns, refunds, or exchanges, please review our Return & Refund Policy or contact our customer support team directly.

All return requests should include your order number and a brief description of the issue.

Shipping Assistance

If you have questions about delivery times, tracking information, or shipping availability, please contact us and our team will be happy to assist.

Business Transparency

Bagistry Vault is an independent online retailer specializing in pre-owned luxury handbags and fashion accessories.

We are committed to transparency, customer satisfaction, and providing a secure shopping experience. We are not affiliated with, endorsed by, or authorized by any luxury brand featured on our website unless explicitly stated.