Shipping Policy.
At Bagistry Vault, we are committed to providing reliable, transparent, and efficient delivery services. Please review our Shipping Policy before placing an order.
Order Processing
All orders are subject to payment verification and product availability.
Orders are typically processed within 1–3 business days after payment has been successfully received and confirmed.
Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Shipping Destinations
We currently ship throughout the United Kingdom, including:
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England
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Scotland
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Wales
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Northern Ireland
International shipping may be available for selected locations and will be displayed during checkout if applicable.
Estimated Delivery Times
Standard UK Delivery
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Estimated delivery: 5–9 business days
Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping costs are calculated during checkout and displayed before payment is completed.
From time to time, Bagistry Vault may offer free shipping promotions on qualifying orders.
Any applicable shipping charges will be clearly shown before an order is placed.
Order Tracking
Where tracking is available, customers will receive tracking information after shipment.
Tracking updates are provided directly by the shipping carrier and may take time to appear after dispatch.
Delivery Information
Customers are responsible for providing accurate shipping details during checkout.
Bagistry Vault is not responsible for delays, losses, or failed deliveries resulting from:
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Incorrect shipping addresses
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Incomplete address information
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Unavailable recipients
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Customer-provided errors
Additional shipping fees may apply if an order must be re-shipped due to incorrect delivery information.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery.
Please provide:
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Order number
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Description of the issue
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Clear photographs of the package and product
We will review the issue and work toward an appropriate resolution.
Lost or Delayed Shipments
While we work with trusted delivery partners, occasional delays may occur.
If your order has not arrived within the estimated delivery period, please contact our support team and we will assist in investigating the shipment.
Address Changes
Shipping addresses may only be changed before an order has been dispatched.
Once an order has been shipped, we may be unable to modify delivery details.
Customs and Duties
For international orders, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities.
Bagistry Vault is not responsible for delays caused by customs clearance procedures.
Contact Us
If you have questions regarding shipping or delivery, please contact:
Bagistry Vault
Email: support@bagistryvault.com
Phone: +44 7882 759698
Address: Office 51, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE
We are committed to providing a secure, transparent, and dependable delivery experience for all customers.